SEWA Bill Check and Payment: Sharjah Electricity and Water
You can check and pay a SEWA bill without logging in through the one-time payment option on SEWA’s e-services portal, using your SEWA account number. The SEWA app, the Digital Sharjah app, bank apps, e& payment machines and SEWA’s own centres also take payments. Card payments carry a small fee, around 1.25% online. Sharjah’s electricity follows the same slab rates as Dubai, from 23 fils per kWh, while water is charged per gallon from 3.5 fils. Expatriate households also pay a sewage fee of 1.5 fils per gallon, introduced in April 2025. SEWA’s call centre is 600 566 665.
- Find the account number on any SEWA bill.
- Pay as a guest on SEWA’s e-services portal, or in the SEWA or Digital Sharjah app.
- Pay the full amount, partial payments are not always accepted online.
SEWA bills at a glance
SEWA, the Sharjah Electricity, Water and Gas Authority, supplies Sharjah city and its towns. Its billing works differently from Dubai’s in a few important ways, so do not assume a DEWA habit carries over.
| Item | Detail |
|---|---|
| Authority | Sharjah Electricity, Water and Gas Authority (SEWA) |
| Pay without login | One-time payment on SEWA’s e-services portal, with the account number |
| Card fee online | About 1.25% of the amount |
| Electricity | From 23 fils per kWh |
| Water | From 3.5 fils per gallon |
| Call centre | 600 566 665, emergencies 991 |
One practical difference from Dubai is the card fee. SEWA adds a percentage charge to card payments, so paying a large bill by card costs a little extra.
How to check and pay a SEWA bill
SEWA offers several routes. The guest payment option is the quickest if you only have the account number, for example when paying for a relative.
| Channel | What you need | Notes |
|---|---|---|
| SEWA e-services, one-time payment | The SEWA account number | No login, choose bill payment and enter the account |
| SEWA e-services account | Registration, or UAE PASS | See bills and history for your own accounts |
| SEWA app | The account number or a login | Check and pay from your phone |
| Digital Sharjah app | UAE PASS | Supports Apple Pay, Google Pay and Samsung Pay |
| Bank apps | Add SEWA as a biller | Works through your bank’s bill payment service |
| e& payment machines | The account number | Cash, at machines across Sharjah |
| SEWA centres and exchange houses | The account number | In person |
Guides to SEWA’s portal note that online payments must usually cover the full amount due, with a minimum of AED 10. If you need to pay in parts, a SEWA centre is the safer option. To check a bill amount by phone, SEWA’s call centre on 600 566 665 handles billing enquiries.
Payment fees by channel
| Where you pay by card | Fee |
|---|---|
| SEWA e-services portal and app | 1.25% of the amount |
| SEWA centres and exchange houses | 1.24% of the amount |
| SEWA payment machines | 1.75% of the amount |
On an AED 800 summer bill, a 1.25% fee is AED 10. It is small, but it adds up over a year, so paying through a bank’s bill payment service can be worth checking if your bank does not add its own charge.
SEWA tariff: what you pay per unit
SEWA’s published energy calculator lists slab rates that rise with use. Electricity matches Dubai’s slabs, but water is measured in gallons rather than cubic metres.
| Service | Monthly use | Rate |
|---|---|---|
| Electricity | 0 to 2,000 kWh | 23 fils per kWh |
| Electricity | 2,001 to 4,000 kWh | 28 fils per kWh |
| Electricity | 4,001 to 6,000 kWh | 32 fils per kWh |
| Electricity | Above 6,000 kWh | 38 fils per kWh |
| Water | 0 to 6,000 gallons | 3.5 fils per gallon |
| Water | 6,001 to 12,000 gallons | 4.0 fils per gallon |
| Water | Above 12,000 gallons | 4.6 fils per gallon |
The same calculator adds a surcharge of 6 fils per kWh and 0.5 fils per gallon, and 5% VAT applies to SEWA’s charges. UAE nationals’ homes are on separate rates. Rates have changed over the years, including special rates once applied to freehold homes, so check SEWA’s calculator if your bill does not match.
The Sharjah sewage fee
Since 1 April 2025, expatriate households in Sharjah pay a sewage fee on their SEWA bill. It is 1.5 fils per gallon of water used, calculated from the water consumption on the SEWA bill, and UAE citizens are exempt. It was introduced by the Sharjah Executive Council as an amendment to the emirate’s municipal fees decision. Dubai has a similar fee, but on a different schedule, so do not use Dubai figures for a Sharjah home. On 6,000 gallons of water, the Sharjah fee comes to AED 90 a month.
Connecting and disconnecting
Unlike Dubai, where connection happens automatically with Ejari, a new Sharjah connection needs its own application.
- Apply through SEWA’s e-services or at a SEWA customer service centre.
- Provide the original tenancy contract signed by owner and tenant, a copy of your Emirates ID, and the last SEWA clearance certificate for the property.
- Pay the security deposit, which depends on the type of lease and property.
- Attest the tenancy contract with Sharjah Municipality, through a typing centre or the municipality’s website.
- Complete activation once the attestation is done.
To move out, request disconnection through SEWA’s e-services or its connection and disconnection department. A regular disconnection carries no service charge, while an urgent termination costs AED 200, made up of a AED 100 disconnection fee and a AED 100 urgent refund fee. For other emirates, see our DEWA bill check guide for Dubai and our Etihad WE guide for the northern emirates, and our UAE bills guide brings them together.
Frequently asked questions
How can I pay my SEWA bill without logging in?
Use the one-time payment option on SEWA’s e-services portal, choose bill payment and enter your SEWA account number. A card fee of about 1.25% applies.
What is the SEWA customer care number?
600 566 665 for billing and general enquiries, and 991 for emergencies.
How much is the Sharjah sewage fee?
1.5 fils per gallon of water used, charged to expatriate households since 1 April 2025. UAE citizens are exempt.
What is SEWA’s electricity rate?
23 fils per kWh up to 2,000 kWh a month, rising to 28, 32 and 38 fils in higher slabs, plus a surcharge and 5% VAT.
Last verified: November 2026 against SEWA’s published energy calculator and portal information, and the Sharjah Executive Council’s 2025 sewage fee decision as reported. Card fees and deposits can change, so confirm on SEWA’s site.
Written by Roman Shah · Reviewed by the UAEexplained editorial team
Source: Sharjah Electricity, Water and Gas Authority (SEWA)
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